How can I find out about the status of an order?

Please include your order number so we can look up your information.  Feel free to E-mail us at any time and we will respond within 24 hours. Our team is available via telephone from 10am - 9pm Monday - Friday and 10am - 4pm on Saturday. All hours are Eastern Standard Time.

 Do you accept exchanges and/or returns? What if an item is damaged? Will I be charged shipping and handling?

Information regarding exchanges and returns are located on our Policies Page

Do you charge sales tax?

Only residents of California are charged a sales tax of 7.75%

What if an item is out of stock or back-ordered?

We will notify you if any item is on back order or out of stock.